Software Engineer Customer Service (m/f/d)

Mühlbauer ID Services

over 1 year ago

Full-time

On-site

Canberra, Australian Capital Territory, Australia

You will handle software installations of new equipment
Independent assumption, analysis and rectification of hardware and software malfunctions on Mühlbauer machines
Carrying out 1st and 2nd level IT support in writing, by telephone and via remote maintenance
Implement software updates
Installation, configuration and testing of Mühlbauer software
Doing customer tests and training
Support of customers during the ramp-up phase
Administration, maintenance and optimization of software systems
Willingness to take over on-call duties occasional
Within the scope of our software product portfolio you will be on short to mid-termed service trips worldwide
You prepare service reports and customer documentations

Well-founded completed education (university, technical college, IT specialist or comparable education)
Knowledge of SQL and Oracle databases
Practical experience with Linux
Good basic knowledge of programming (e.g. C++, C# or Java)
Very good knowledge of general IT systems (MS-Office, Windows, VM)
Willingness to travel worldwide
Good communication skills
Good written and spoken English skills
Distinct ability to work in a team
Have a class 3/B driver's license

More jobs